This "TSP CYBER PROTECT " Cyber Security Terms of Service ("Service Terms") is provided to you ("Customer") in connection with the "TSP CYBER PROTECT" Plan (the "Service") that Customer has purchased. These terms and conditions comprise the entire agreement between Customer and "TSP CYBER PROTECT" with respect to the Service.
Description of Service
Upon purchase of the Service, Customer shall be eligible to receive the following services via in-store, Consultation with a cyber security specialis
PC clean up and education and training for safer usage of your PC
Ongoing Monitoring of you system
System Tune up
Crisis center available 24/7/365
Ransomware protection and avoidance:
Service is on a per-customer basis and is limited to the computer system registered under the plan. Eligible devices include PCs (including notebooks, laptops, and desktops). Phones/mobile handsets are not eligible devices. Customer may cancel the Service, and seek a refund therefore, if the cancellation occurs within 30 days of Customer's date of purchase of the Service- with a valid reason. No refunds will be provided after said 30 day timeframe. In case the customer purchases a new computer and discards the old one carrying the "EZFIX CYBER SECURITY" plan, then the services can be shifted to the new computer for the remainder duration of the plan, upon request and at the discretion of "EZFIX CYBER SECURITY".
The fee for the Service is a set fee without regard to usage (i.e., there will be no full or partial refund of the fee even if the Customer does not use the Service thereafter). Customer may initially purchase the Service for a per incident, 6 months, 1-year or 2-year increments, or as the duration of "Service" as offered by "EZFIX CYBER SECURITY" at the time of purchase. Training and training services are not included in the Service.
Customer pre-requisites: The Service requires a functioning high-speed Internet connection.
As a Registered customer of "TSP CYBER PROTECT " We might call you for the following specific reasons:
Follow up calls for troubleshooting issues.
Regular Maintenance calls
Customer service/Feedback Calls.
Subscription Status / Renewal Calls.
Follow up calls for processing refunds etc.
The term User shall refer to the user who is accessing, browsing or using the website. The term Website refers to www.ezfix.net owned and monitored by EZFIX CYBER SECURITY.
If Customer signs up for automatic renewal, his or her subscription will renew automatically at the end of each respective applicable period รขโฌโ on a month-to-month basis if Customer originally signed up for a one-month term.
For month-to-month renewal plans, "TSP CYBER PROTECT" will send prior notice of renewal at least two weeks before the initial renewal, but will not send such notice thereafter; rather, "TSP CYBER PROTECT" will thereafter charge Customer's card each month in advance and send Customer a monthly receipt thereafter. For annual plans, "TSP CYBER PROTECT" will notify Customer of the pending subscription renewal at least 30 days prior to the date the subscription expiry date. "TSP CYBER PROTECT" will bill all charges automatically to Customer's credit card at the beginning of every renewal period, at the rates then in effect, unless Customer notifies "TSP CYBER PROTECT" otherwise. Customer must cancel his or her subscription before it renews in order to avoid billing of subscription fees for the renewal term to his or her credit card.
ALL SERVICES ARE DELIVERED DIGITALLY WITHIN 24-48 HOURS OF INITIAL PURCHASE.
Refund and Return Policy
If you are not pleased with your purchase for any reason, you are entitled to our 30-day, no-hassle money-back guarantee. Your account will be credited promptly.
Modifications to terms of service and service
"TSP CYBER PROTECT" may change the terms and conditions of the Service from time to time. Upon any change in the terms and conditions of the Agreement, "TSP CYBER PROTECT" will notify you by posting the changes to the site from which you purchased the Services. "TSP CYBER PROTECT" reserves the right to modify or discontinue the Service with or without notice to Customer. "TSP CYBER PROTECT" shall not be liable to Customer or any third party should "TSP CYBER PROTECT" exercise its right to modify or discontinue the Service. Customer's continued use of the Service constitutes an affirmative agreement by Customer to abide and be bound by these Service Terms and its modifications.
"TSP CYBER PROTECT " belongs to EZFIX LIMITED Located at Chrysorrogiatissis & Kolokotroni 3040, Limassol, Cyprus. Registration Number : HE 366051
Phone: +34795592938 , E-mail: Info@Ezfix.net